FAQ
Frequently Asked Questions
Ordering
How do I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout. It is that easy!
Can I modify or cancel my order?
Please contact us as soon as possible after placing your order. Once an order has shipped, we cannot make changes.
Shipping
How long does shipping take?
Most orders ship within 2-5 business days. Delivery times vary by location but typically take 5-14 business days.
Do you offer free shipping?
Yes! We offer free shipping on orders over $50.
Do you ship internationally?
Currently we ship within the United States. International shipping coming soon!
Returns & Refunds
What is your return policy?
We offer a 30-day return policy on most items. Products must be in original condition and packaging.
How do I start a return?
Contact our support team at duckbargains@gmail.com with your order number and reason for return.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item.
Products
Are your products authentic?
Yes! We only work with verified brands and trusted suppliers through Shopify Collective.
A product I want is sold out. Will it come back?
We add new deals daily! Sign up for our newsletter to be notified about restocks and new arrivals.
Contact
How can I reach customer support?
Email us at duckbargains@gmail.com or use our Contact page. We typically respond within 24 hours.